ParkSleepHotels Reviews

This site is a joke. I booked a hotel with parking for a week through this site. Had a confirmation number and everything. I booked the hotel in June. When I got to the hotel they informed me I should have not even been able to book a room there, as the hotel had been closed since November. When I contacted parksleeps they said they canceled my reservation in July. When I said I never received any such information the person became rude and said it wasn't her fault and maybe it just never actually got to my email. This would have been probable except for the fact that I got an email the day after I was supposed to stay that had the cancellation on it. And then they claim they don't know how that happened either. STAY AWAY FROM THIS GARBAGE SITE!!!! Book directly .

This company is no good. Please do not book with them. Our trip was canceled and our email confirmation was not readable at all, so try and use the section to cancel and it requires information that’s not on the confirmation letter. I have sent the several emails explaining the reason for the cancellation and refund. It has gone unanswered and the automated respond states, “ all customer service agent will respond as soon as possible. We are currently handling a higher than usual amount of customer inquiries. We appreciate your patience and understanding.“ Still no reply. Don’t waste your time.

If I could give 0 stars I would. Booked through this company and it states you have 24 hours to cancel with no penalties and full refund. I canceled a week before the trip and was still charged the day of the trip the full amount owed. I am now going back and forth with them to try and get a refund. I highly recommend booking yourself or finding another way of doing it. Read reviews first, I wish I would have! Oh I also have an email that stated my cancelation was successful but again I was still charged. Do yourself a favor, if you come across this website, keep scrolling! Horrible!

This site is a scam. First, it costs more than by just booking with the hotel itself. Second, they take a small deposit and then never make the booking. None of the site's contact information actually works. They likely get away with it because the amounts are so small people get fed up of fighting to get $20 back, or disputing it on their cards. Either way, your booking won't exist, and your CC info will be compromised if you use this site, and you'll have a bad day when you figure that out. The good reviews on this site for them are formulaic and way too detailed and polished to be real.

I've seen some reviews that say you can just book this stay on your own. That's probably true but I tried to do this and I had to add extra parking nights which increased the price using the hotel website. ParkSleepHotels setup exactly what I needed and the price was the same as parking with fewer nights.

what a deal. Legit site and have excellent deals

Be careful, this is scam. They have been abusing my credit card and I had to freeze it.

Awful company, I have been trying to get a hold of them for over 7 days about a refund they said they were processing. Do not use this company.

Rip off, do it yourself.
They charged me $20.15 to book the reservation, they said it was a deposit to hold the room. The hotel did not get any of it. I could have booked it myself and will from now on. What a rip off

BE VERY CAREFUL - their website is misleading !!! Amenities have a check mark for parking but confirmation letter says 0 days parking. They try to rip you off! When you call, of course the rate increases dramatically with parking. Be very careful.